The Building 45 Mailroom is Closed

​After many years of service, the Division of Mail Management Services (DMMS) mailroom in Building 45 has closed.  For mail assistance, you may visit one of our on-campus full-service mailrooms in Buildings 10 and 31 or contact the DMMS customer service team at mcsbcs@mail.nih.gov , or call (301) 496-3586.

IN THIS ISSUE
QPSO Releases New Biological Export Declaration Form

The NIH Quarantine Permit Service Office (QPSO) has released a new version of NIH form 2388 “Declaration for Exportation of Biological Materials.” Among other improvements, it now offers certificate-based signature fields and Clear, Print Form, Save, and Submit Form buttons. You may learn more about the biological export and import services offered by QPSO by visiting our webpage, contacting qpso@mail.nih.gov, or calling (301) 496-2960.
Escalation Procedures

At ORS, our goal is to find solutions to our customers’ needs. If you have an issue with ORS that remains unresolved, we have developed an escalation process to effectively elevate an issue through the chain of command until you find resolution.
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