ORS Annual Report 2018

​In July, the Office of Director released its Annual Report for 2018. The 2018 ORS annual report highlights just a fraction of our accomplishments over the past year. Our accomplishments represent the many ways we've contributed and supported the NIH community from opening the CRC coffee bar to launching a new emergency notification system. To support paperless initiatives and reduce costs, this year's report is available only as a website. We encourage you to review our annual report, which we hope inspires more efforts to meet the needs of our community. 

IN THIS ISSUE
QPSO Releases New Biological Export Declaration Form

The NIH Quarantine Permit Service Office (QPSO) has released a new version of NIH form 2388 “Declaration for Exportation of Biological Materials.” Among other improvements, it now offers certificate-based signature fields and Clear, Print Form, Save, and Submit Form buttons. You may learn more about the biological export and import services offered by QPSO by visiting our webpage, contacting qpso@mail.nih.gov, or calling (301) 496-2960.
Escalation Procedures

At ORS, our goal is to find solutions to our customers’ needs. If you have an issue with ORS that remains unresolved, we have developed an escalation process to effectively elevate an issue through the chain of command until you find resolution.
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