New Requirements for Packages to European Union (EU) Countries

​​​​Starting March 1, 2023, the European Union has new requirements for customs forms.  If you want to send a package to any of the countries that are in the EU or that are following their protocol, you'll have to use more “detailed" descriptions on your customs forms.  If you fail to do so, the customs officials in the receiving country may return or destroy your package, depending on circumstances and content.​​​​

Guidance for Acceptable Descriptions*

ClothesMen's shirts, girls' vest, boy's jacket
AppliancesRefrigerator, stove, microwave oven
ArtworkOil painting, pencil sketch, bronze statue
BatteryLithium batteries
GiftsScented candle, remote-control car, cashmere scarf
MedicinePainkillers, anti-viral spray
Health & Beauty ProductsDetergent, toothbrush, towels
VegetablesEggplant, onions, broccoli


These descriptions will help determine the “HS (Harmonized System) Tariff Code" (or just “HS Code") a 6–14-digit number, for every item in your package, which is used for customs, including to help calculate applicable duties and taxes.

Any questions?  Need assistance?  Please contact the Mail Customer Service Branch (MCSB) at (301) 496-3586 or via email at


On December 5, 2022, the Department of Homeland Security announced an extension of the REAL ID full enforcement deadline to May 7, 2025. Learn more about the REAL ID Extension.​