NIH Police Front Desk Relocating to Building 10 Until October


​The NIH Police facilities in Building 31C is undergoing renovations through October 2019. During this period, the police front desk operations will temporarily relocate to the CRC North lobby of Building 10 at the reception desk. The hours of operation will be weekdays, 6am to 5pm (closed on holidays). For any non-emergency police assistance outside of these hours, continue to call 301-496-5685. If you have questions about this relocation, please call 301-496-1334.

IN THIS ISSUE
QPSO Releases New Biological Export Declaration Form

The NIH Quarantine Permit Service Office (QPSO) has released a new version of NIH form 2388 “Declaration for Exportation of Biological Materials.” Among other improvements, it now offers certificate-based signature fields and Clear, Print Form, Save, and Submit Form buttons. You may learn more about the biological export and import services offered by QPSO by visiting our webpage, contacting qpso@mail.nih.gov, or calling (301) 496-2960.
Escalation Procedures

At ORS, our goal is to find solutions to our customers’ needs. If you have an issue with ORS that remains unresolved, we have developed an escalation process to effectively elevate an issue through the chain of command until you find resolution.
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